Posted 3rd November 2017 – the latest report
Just a few bits and pieces to update my previous posts.
Hot water for showers
The Marina management has installed a wifi enabled temperature sensor on the hot water system in the shower block. This can be accessed through the Marina Web site. The graphic is self-explanatory, and is very effective, as it shows the hot water temperature in “real time”. No problem with cold showers now!
New Shower Block cleaner.
We have a gem of a shower block cleaner, Koola. She has really taken the maintenance of the shower blocks’ cleanliness to a higher level! There is never a shortage of materials and the place is gleaming. The management has installed LED lights, which are a great improvement, and all the cubicles have been redecorated. The WiFi is popular with those unable to access the Marina system. It would be good that Marina inhabitants leave the showers and toilets in a condition that they would wish to find them!
Agios Nikolaos Town WiFi system.
Agios Nikolaos, in concert with Cosmote, have installed a town-wide WiFi system. Allegedly the whole of the town, including the Marina, is covered. As we have not accessed this system, we cannot comment, but maybe others out there can throw more light on the availability.
Management Offices Shake Up.
During the summer, the DAEAN management have split their offices between two buildings, the “existing” offices at the Marina entrance, and the Cub Scout building, next to the sailing school. This has made life much better for all the DAEAN employees and has made easier access to the Marina Management. All the Marina employees are now in the “old” building, at the Marina entrance.
This shakeup has also released one of the existing portacabin,s for alternative use. The management has turned this into a “hot desk” with a plugin Internet access point (RJ45). There will be a printer installed in the not too distant future, with very reasonable rates for printing. The key is available from the marinero 24/7, so any business type dealings can be undertaken easily and quickly. Obviously, this office only caters for Laptops and the like, tablets and ‘phones still have to use the WiFi system elsewhere.
Entertainment.
Mikhalis Garefalakis, the Marina Manager, has organised a Marina Darts Team. We are now part of the Agios Nikolaos darts league and will play 16 other teams from Kalo Chorio, Agios Nikolaos and Elounda, all games being home and away. We have space for two more players! Any persons arriving in the near future (beginning of November) wishing to play darts in a very friendly multinational league, please contact Mikhalis or me upon arrival.
SUP (stand up paddle boarding) has taken off in a big way in Greece over the last year. Agios Nikolaos hosted a major tournament earlier this year, which was very successful. As a result, there is now a SUP academy operating from the park near to the tennis courts. Course costs are minimal, and tuition excellent. Top quality boards are provided for the training course, and can also be hired. The water is still warm, but during the depths of winter, a lightweight wetsuit may be useful!
The winter walking group had their first walk of the season today (2/11/2107) some 20 odd walkers enjoyed winter sunshine on Kolokathia Island, by Spinalonga lagoon. The walks start off low key and increase in severity as time progresses. These walks are a great way to see Eastern Crete in all its glory. Walking boots will be necessary for the later, more demanding walks, but the introductory walks are easier and good trainers should suffice.
Other activities are available, the notice board in the toilet block being the first point of reference.
General.
Agios Nikolaos has had a very good summer tourist season, with near 100% occupancy. The town is alive, and the prosperity has made the buzz even more than previous winters. The locals are now in “holiday mode” until next April when the season starts again. Greek Orthodox Easter is very early next year, so the season will start earlier. There are local moves afoot to extend the season even further from the old established limits. This will not be a problem, as the town can absorb many tourists, and not seem overcrowded. The prosperity of the town is very important to Marina users, as the facilities available are directly proportional to the local wealth. New business ventures are opening up for the winter, in readiness for next year, and I would urge Marina users to patronise them, for the good of all.
Jerry and Caz Flint
Posted 13 April 2017 – Further Updates
The steel ketch has now been moved to cover the southerly sluice. This has made a tremendous difference to the surge, or should I say, lack of surge!
A similar plan of action is planned for the northerly sluice.
The flow of water through the marina is still maintained, so the water quality is excellent. Those vessels moored on the outer wall claim that their berths are far more comfortable now, as a result of the improvements.
Jerry Flint
Posted 17 March 2017 – Updates
The Marina Management has installed two solar/electrical water heating systems. One to the main shower block roof and one between the two auxiliary units near the hard standing. I have received no complaints about the lack of hot water since the installations were completed, so this is a success!
A low power WiFi system has also been installed in the toilet block. Also, a success, as people can now access their emails and news stories while, errr, hmmm, sitting around!
The anti-surge systems:
A yacht has been temporarily moored across the most Northerly sluice, which has attenuated the surge through this area. There are now three rows of tyres outside the other problem sluice, and the future installation of a large rubber fender on the inside should attenuate the surge here as well. We haven’t, to date, had a strong North Westerly, but time will tell. There are moves afoot to move a large steel ketch from its current berth, to cover the slices as well. This will certainly help, as we had a derelict motorboat across the most Northerly sluice last winter, which was a great surge breaker.
Just to keep you up to date!
Jerry Flint
Posted 16 January 2017
Last winter, 2016/2017, was possibly the worst. There were too many live-a-boards for the facilities.
The well-known surge was the worst we have ever experienced. This was due to yachts being berthed by order of inexperienced employees, on pontoons too small to accommodate their length, and subsequently, the beam. Efforts have been made by the management to reduce the surge but to no avail. Last winter we had a burned-out hulk protecting one of the water inlets to the marina, this dramatically attenuated the surge. This winter mooring lines parted on a regular basis, despite heavy duty mooring springs. However, the Marineros are excellent and are always patrolling the pontoons, 24 hours a day.
Two extra pontoons were pressed into service due to overbooking. These are a long way away from the shower block, and the washing machines. There are two small toilet blocks near these pontoons (they were the originals from 2003), but they have neither hot water nor showers. They are shared with the local fishermen and hard standing workers, which is no problem. Plans are afoot to reinstate hot water and showers into the smaller blocks. We shall see!
The shower block has been overwhelmed by the numbers of users. The normally sufficient supply of hot water for showers has repeatedly been depleted, needing numerous visits to obtain a hot shower. Again, there are plans afoot to increase the capacity of hot water production. Again, we shall see! (There have been numerous incidents of showering on board, which is technically illegal under Greek Law).
There is regularly neither toilet paper nor paper towels in the shower block. This had led to fouling the marina with “black water”. Greek and Marina’s regulations have stiff penalties for this fouling, (eviction from the marina, no refund of fees paid, prosecution, and possible banishment from all Greek Marinas and Ports), but despite several perpetrators being “caught” no action has been taken.
The (two) washing machines broke down on a regular basis, with long delays for repair.
The Wi-Fi is also overwhelmed by the numbers, as there is insufficient bandwidth. Most “regulars” have opted for a telephone company “dongle” with pre-paid data transmission, smart ‘phones with data plans, or use the local cafes and coffee bars.
The “in Marina” social life is advertised elsewhere as being “astounding”, but unfortunately, this is to the detriment of the local inhabitants and has caused numerous complaints. There are more than enough bars, cafes, restaurants, tavernas and other activities to suit any taste or pocket in town.
The hospital (which is excellent) is 1 km away, up the hill! Dentists and General Medical Practitioners abound, as do opticians.
Chandlers in town are helpful, but due to the Greek economic climate, are reluctant to hold large stocks of items. They will order, but a 3 – 5 delays may be expected. There is a larger chandler in Elounda, off Spinalonga Lagoon, but this is 7 km away, over quite high hills. I have cycled it, but I would not recommend the unit to attempt the trip! There are buses.
Hardware shops, paint suppliers, and an excellent wood yard that stocks teak, iroko and other hardwoods, together with a huge selection of stainless steel products and fastenings, are all to be found locally.
There are numerous supermarkets in and around town, bakeries abound, and there are more than enough clothes shops, shoe shops, and jewellers about!
Roussos, the travel lift operator, is excellent. He and his son will always do their best to assist yachties, they also operate a diesel engine maintenance service. The yacht cradles are sturdy. Maintenance may be carried out by owners, but check the local regulations with regard to screening, vacuum extraction of dust, painting and the “quiet periods” in the afternoon and evening.
Georgos, the outboard man, situated in the Marina is always helpful, and also operates diesel repair and other services. He is a Mercury agent.
Udo, a Swiss national, who has lived on Crete for many years, and speaks fluent Greek, also works from the Marina, and offers all boat maintenance services from anti foul to GRP repairs, painting to re-rigging, sail repairs to electronics, etc. and is the local “International Paint” stockist.
On a downside, the mooring fees are being increased for the next season, 6 monthly, monthly, weekly and daily rates are all being increased. The exact percentage varies but will be significant.
Agios Nikolaos is a welcoming town, that is always open. The Marina Management, who have their hands tied by the “Committee System” that governs the marina, are always trying to improve things. At the present time, they are fighting an uphill struggle due to the Government imposed austerity measures. But, they are confident that they will prevail.
There it is, warts and all!
Jerry and Caz Flint
Response from the Management of Agios Nikolaos Marina
Whilst we welcome much of what Mr Flint has to say, we take issue with many of his more extreme comments, so I would like to comment specifically on the issues Mr Flint has raised.
We are very proud of the fact that, since 2008, we have increased the available berths and improved the facilities so that very many more than 8 boats can enjoy the winter in our wonderful town and marina. This last winter we have had 40 more boats wanting to winter here! The Marina is really occupied more than ever before and we have done our very best to accommodate as many boats as wanted to come.
It is true that the marina is completely full and a few boats have had to be placed in berths that are less than ideal for their size, this is in part because modern yachts tend to be much beamier for their length than older yachts and several beamy yachts cause a knock-on reduction in space all along the pontoon. In addition, we have seen a steady increase in the length of yachts over the years. Eight to ten years ago 36ft to 40ft was the typical length range, today they are more likely to be 42ft to 47ft, with the number of 50ft and over boats also increasing.
Modifying the infrastructure of a small marina is very expensive and causes considerable disruption so it’s not something to undertake lightly. As Mr Flint knows, we already have in place detailed plans to move two of our pontoons, and the associated ground tackle, to provide more space for the increasing numbers of longer yachts. Work of this magnitude cannot be done quickly, but it will be done.
We do not accept Mr Flint’s criticism of our staff, all of whom have been with us for some considerable time and who are very experienced at managing and mooring the boats we have here. Indeed Mr Flint mentions how good our marineros are and we are puzzled by the apparent contradiction here.
The surge that Mr Flint mentions is quite often blown up out of all proportion its real impact. In general, there are only around four occasions during any winter when the wind and sea conspire to cause a surge inside the marina. In all the years that marina has been open, only a tiny handful of boats have ever been damaged by these surges and in most cases that have either been cosmetic or relatively minor. We do accept however that it can be uncomfortable and even worrying for new visitors. This is why we have installed the last few months an experimental system at one of the underwater vents, to automatically block the vent during surge conditions. The system is under improvement. If this proves successful we will install similar devices at all underwater vents.
We do not accept that the surges we have experienced so far this winter have been ‘the worst ever experienced’, indeed other long-term clients have told us that they have been no worse than normal. We recognise that the perception of these surges is very subjective and a small surge for one client might seem to be much worse for another. We are however already working hard to find a solution that will either reduce or eliminate these surge events if the current experiment does not work as hoped we will try something else. From our research no other Greek marina has installed any such system, the scientists in the National Technical University of Athens do not have yet a solution and are not sure if we could block completely or partially any of these vents. The latter could reduce the water quality of the Marina.
We are extremely proud of our toilet and shower facilities and clients quite often comment on how good they are. It is true that the shower block is a long walk from some berths than from others, but this is the case in all marinas. The original toilet and shower cubicles to which Mr Flint refers, are currently available for use and there are showers in there too. We are in the process of installing hot water boilers at these cubicles. We do not accept Mr Flint’s analysis that the shower block is ‘overwhelmed’ though we do recognise that at popular times when many people want to shower at the same time there will be competition for space and hot water. We have already installed more additional hot water tanks and heaters than we have ever had previously and we reject Mr Flint’s suggestions (‘we shall see’) that we are not proactively managing the toilets and showers, nor any other aspect of the marina.
Regarding the toilet paper, whenever our marineros or cleaners are unable to refill the paper dispensers because of a shortage of the proper paper we always ensure that several rolls of normal toilet paper are available in every toilet.
There have been cases of boats emptying their holding tanks into the marina, this has nothing to do with the facilities we provide but is related to the rather selfish attitude of a tiny minority of boat owners. These cases have been reported to the local port police and we have to allow the legal process to be completed. These reports never happened before and are the result of the commitment of the current administration to the Marina’s Blue Flag award.
Regarding the washing machines, one broke down because of the failure of a component that was only available from the Italian supplier. It was out of order for an excessive period because of the inability of the Italian supplier to get one part to us, but we made every effort we could to expedite its repair. In order to cover such failures, we bought a second one last year to keep our sailors happy.
As I type this there are specialists working in the marina installing more WiFi hotspots (we already have six) and additional phone lines to further increase the capacity. This will be the third time in five years that we have increased the number of hotspots and the line capacity of the marina WiFi, which has remained free of charge to all our clients. We are also installing some Ethernet access points so that those who need fast Internet access can use cable connection instead of WiFi, these will also be free of charge.
We agree that there is work that still needs to be done and we are not simply sitting on our hands. Other long-term residents have commented that they very much appreciate the proactive nature of the current marina management. The constantly increasing numbers of clients who take annual berths or who choose to return every winter is a testament to the quality of the facilities and service at Agios Nikolaos marina. Please also note that our yearly rates remained the same and that the monthly rates are probably the cheapest by far in Greece.
Related content
